FAQ — Ayustri™ Women's Wellness

Question 1

What is Ayustri™?

Accepted Answer

Ayustri™ is a women's wellness platform rooted in the science of Ayurveda and modern clinical nutrition. We combine personalised wellness assessments, expert consultations, curated nutrition plans, and evidence-based content to help Indian women understand and support their hormonal health, energy, sleep, and overall wellbeing.

Question 2

Is Ayustri a medical service?

Accepted Answer

Ayustri is a wellness and lifestyle guidance platform — not a medical service or a substitute for professional medical care. Our experts provide wellness coaching and nutritional guidance. For diagnosis, treatment, or medical emergencies, please consult a qualified doctor.

Question 3

Who is Ayustri designed for?

Accepted Answer

Ayustri is designed for women at every stage of life — from managing PCOS and period health in their 20s, to navigating perimenopause and menopause in their 40s and 50s. If you are looking for personalised, culturally relevant wellness support, Ayustri is for you.

Question 4

What does the Ayustri subscription include?

Accepted Answer

The Ayustri subscription (₹2,199/month) includes daily wellness follow-ups, weekly personalised diet plans, and 3 doctor or expert consultations per month. You also get access to the full Ayustri Journal, lifestyle guides, and your personal wellness dashboard.

Question 5

Can I try Ayustri for free?

Accepted Answer

Yes. You can take the free Wellness Assessment, access the Ayustri Journal, and use the Tell Ayustri intake flow at no cost. Our free nutrition plan is also available without a subscription.

Question 6

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time by contacting us at yours@ayustri.com or calling +91 70800 16006. Cancellations take effect at the end of the current billing cycle. Please review our Refund Policy for details on pro-rated refunds.

Question 7

Who are the Ayustri experts?

Accepted Answer

Our panel includes qualified nutritionists, Ayurvedic practitioners, gynaecologists, and mental wellness coaches — all with experience in women's health. Each expert is vetted for credentials, clinical experience, and alignment with Ayustri's evidence-based approach.

Question 8

How do I book a consultation?

Accepted Answer

Visit our Experts page, choose the specialist that fits your concern, and select a time slot. You will receive a booking confirmation with your unique reference number (AYU-XXXXXXXX) and joining details by email.

Question 9

Are consultations conducted online or in person?

Accepted Answer

All Ayustri consultations are conducted online via video call, making them accessible from anywhere in India. You will receive a secure video link in your booking confirmation email.

Question 10

What payment methods does Ayustri accept?

Accepted Answer

We accept all major credit and debit cards, UPI, net banking, and popular wallets through our secure Razorpay payment gateway. All transactions are encrypted and PCI-DSS compliant.

Question 11

What is your refund policy?

Accepted Answer

Consultation fees are non-refundable once the session has taken place. For subscription plans, refunds are available within 7 days of purchase if no consultations have been used. Please see our full Refund Policy page for complete details.

Question 12

How does Ayustri protect my health data?

Accepted Answer

Your health information is stored securely and is never sold to third parties. We use industry-standard encryption and access controls. You can request deletion of your data at any time by contacting yours@ayustri.com. Please read our Privacy Policy for full details.

Question 13

Can I delete my Ayustri account?

Accepted Answer

Yes. You can request account deletion by emailing yours@ayustri.com with the subject line 'Account Deletion Request'. We will process your request within 7 business days and confirm once your data has been removed.

Frequently asked questions

About Ayustri

Wellness plans & subscriptions

Expert consultations

Payments & refunds

Privacy & data

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